by Wingmate | Jun 7, 2019 | Customer Service, Frontline, Lead Generation, Strategy
A company like Siemens is world renowned. Our article shows you how Siemens generated leads in the field. It all starts with in-field employees and technicians that know the customer best. The ones installing and maintaining equipment. Over years of tailoring a...
by Wingmate | May 9, 2019 | Customer Service, Frontline, Lead Generation, Sales, Strategy, Telecom
It’s no secret that the telecom market is more competitive than ever. Which provider your clients go with and why is an equation every VP Sales looks to solve. We know that it comes down to more than just price. Let’s look at what we believe to be the top...
by Wingmate | May 6, 2019 | Customer Service, Frontline, Sales, Strategy
Salespeople perform best when there is communication Between Field Reps and the Sales Team. Below are 3 Ways to Improve Communication Between Service and Sales. Salespeople perform best when they can understand customer needs and articulate how their product solves...
by Wingmate | May 3, 2019 | Customer Service, Frontline, Lead Generation, Sales, Strategy
In today’s economy, many service-driven companies are realizing the importance of their frontline customer service team. Frontline teams can help grow sales in your service business. The bottom line is it’s far easier for these organizations to retain and...
