by Oscar Henderson | Apr 27, 2021 | CRM, Customer Service, Frontline, Lead Generation, Operations, Sales, Sales Management, Strategy, Uncategorized
The rumors are true. It seems to have been in the making for the better part of a decade, but it looks as if Spreadsheets are no longer pulling their weight in the sales world. Disagree? Now, if spreadsheets have been part of your sales process since the beginning, I...
by Oscar Henderson | Apr 12, 2021 | CRM, Customer Service, Frontline, Lead Generation, Operations, Sales, Sales Management, Strategy, Uncategorized
We all know the value of technology. More importantly, we see the value of our drivers in the field. You know your staff is interacting with your customers, hearing customer complaints, seeing potential business all the time. Most organizations have been implementing...
by Oscar Henderson | Mar 30, 2021 | Customer Service, Frontline, General, Lead Generation, Operations, Sales, Sales Management, Strategy
I’ll be honest, thinking about the world post-covid-19 and what the new landscape will look like for businesses is freaky! We have no idea what business practices will go back to normal and what will have changed. On top of that, we also wonder, what will businesses...
by Oscar Henderson | Mar 15, 2021 | Customer Service, Frontline, General, Lead Generation, Operations, Sales, Sales Management, Strategy
Do you ever consider how sometimes the most minor changes can have the most significant impact? Many business operators think one-dimensionally when it comes to creating a profitable and productive operation. Keep costs low, earn a steady increase in revenue, and...
by Wingmate | May 24, 2020 | General, Sales, Sales Management
Most salespeople are self-motivated — it’s part of the job. But as a manager, your goal is to deliver even higher levels of performance than your team can bring by themselves. So we try various tactics and speeches in a vague approximation of that iconic...
by Rachel | Mar 31, 2020 | CRM, Sales, Sales Management, Strategy
Coronavirus is a defining global health crisis of our time. Most businesses experience a fluctuation in sales at some point, like if some seasons are busier than others. However, in the case of Coronavirus (COVID 19), many businesses were unexpectedly blindsided. We...
