Overview:
CRM (Customer Relationship Management) tools are in high demand these days. From small businesses to large corporations, new platforms are being created to meet the unique needs of all different users. Looking at these two, let’s start by saying, both of these are world-class. From innovation & functionality to overall value added to customers. In this article, we’re going to look at specific strengths, operating industries, capabilities, pricing, & honest customer reviews for both in order to see which is a better fit for your type of business.
What is Wingmate?
Wingmate is a simple yet powerful CRM for field service businesses. Perfect for users that hate overbuilt CRMs & need to leave the messy spreadsheets. Designed to save you time and keep your operation organized with little effort. Wingmate’s application was designed to focus on the needs of commercial service businesses, and not overpopulating with unnecessary sections and fields. With a lower cost than any other CRM of its functionality, Wingmate is able to get Commercial Service operators working smarter and more cost-effectively. Sticking to a simple drag and drop pipeline, brand new users can be off to the races within an hour of initial setup.
What is Salesforce?
Salesforce is a cloud-based CRM with applications for sales, service, marketing, and more. More complex than Wingmate, Salesforce was built originally as accounting software to keep track of large sets of data and experiences. Leading the industry today, Salesforce is a top choice for large multinational organizations that have thousands of trained experts in data analysis. Even though this application is incredibly comprehensive, it poses some challenges to users that are new to CRMs. Often requiring consultants to customize the platform or have several months of training in order for a company’s staff to be up and running.
Overview of Users:
Customer Industries:
Salesforce can be used by any industry & is also customized for your needs. However, large enterprises and smaller-medium-sized businesses have drastically different needs and use cases. Many smaller operations struggle with their complexity, cost, and time requirement.
Wingmate was designed specifically for Commercial Service Businesses. We know that you’re too busy to waste time inputting hundreds of fields for each contact and trying to navigate the platform. We built Wingmate’s CRM to save you time, not the other way around.
Pricing Comparison:
Wingmate and Salesforce pose opposite pricing structures. Firstly, Salesforce is primarily used by large enterprises with thousands, if not, millions of contacts to track and analyze. The platform typically requires the hiring of consultants to customize the CRM before an organization can get going. Thus, Salesforce has broken down its pricing to reflect its strengths, capabilities, and requirements.
Wingmate, on the other hand, was built for different-sized organizations and does not require start-up fees. The platform is incredibly intuitive and only includes the functionality that you need to run your business. Completly avoiding the headache of being overbuilt and complicated. Instead, we have a flat rate for all users, period.
Deployment:
Customer Testimonials:
Other Articles
Enhancing customer satisfaction with a mobile CRM App
Ready to get started?Are you looking for a way to enhance customer satisfaction in your sales process? Mobile CRM (Customer Relationship Management) apps are the perfect tool to help sales reps stay on top of their customer interactions and keep track of customer...
Lead Management Process
Ready to get started?The lead management process is an important part of any business. It is a method that bridges the gap between marketing and sales which increases the chances of turning prospects into customers and ultimately results in more revenue for your...