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We know these are challenging times & want to help in any way we can. Please use our resources below to solve any problems related to the Commercial Service Industry.
What is Field Service Management?
What's Field Service Management? It’s a good question. It’s something that every Field Service Business has to be paying attention to these days. Field Service Management, or FSM, is the process of keeping track of all aspects of your field operation. From your...
The Service Industry’s Revolution
You heard it here first...the Field Service Industry has a Revolution Coming! Ok, that sounded a bit dramatic. Let’s go with “A change in mindset is upon us.” Over the past couple of years, the Wingmate solution has changed. Starting as a simple app for...
What Service Software do Restaurant Suppliers use?
A good restaurant supplier knows that the restaurant and dining space is a living fantasy in which diners are supposed to be the most important members of the cast. But take it from us, the actual Top Chef around here is your mobile CRM! In today’s pandemic/panini...
How to Eliminate Service Deficiencies – Keep your Customers Coming Back.
Customer Satisfaction - It really is the most crucial factor to separate good from lousy service businesses. You can have the newest technology, the most diverse product line, the largest market, but it means nothing if your customers aren’t satisfied. Like every part...
What’s more expensive: A new or current customer?
It sounds like a trick question, doesn’t it? But, the truth is, it’s 10 times more expensive to acquire a new customer than it is to keep a current one. So let’s discuss how to retain your existing customers and avoid turnover by implementing a field service app....
Scale your business with a Lead Capturing App
How do you know that you’re on the right track for success, and how do you know which path to take? When it comes to growing your business, you have to consider how others found their way (lead capture app) and is it the right fit for you. Scaling your business is...
Is Salesforce the best choice for Small-Medium-Sized Businesses?
SMB CRM - We all know the name. The machine, the myth, the legend?...SalesForce, one of the world’s biggest CRM platforms. For those that aren’t familiar, a CRM - Customer Relationship Management is the combination of practices, strategies, and technologies that...
Inside Sales Vs. Outside Sales: A guide to find the best mix
Before we get into the main course, let’s remind ourselves what we’re talking about. What’s the difference between Inside and Outside Sales? Let’s decide which is better for you. According to Forbes Inside sales are essentially virtual sales,...
Goodbye Spreadsheets! It’s been swell…
The rumors are true. It seems to have been in the making for the better part of a decade, but it looks as if Spreadsheets are no longer pulling their weight in the sales world. Disagree? Now, if spreadsheets have been part of your sales process since the beginning, I...