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What is Customer Relationship Management?
Customer Relationship Management (CRM) is a system that allows businesses to manage their relationships with their customers. It is not just about collecting and storing customer data but also about collecting information on how they interact with your business, what they like or dislike, and how they are currently using your business’ product or service.
CRM helps you improve customer service through better communication between employees who work with customers. It increases revenue by providing personalized offers to each customer based on their preferences. CRM also reduces costs by streamlining processes for sales and marketing teams.
What Does HubSpot CRM Do?
Hubspot CRM software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. The CRM software is made for your whole team, and that includes sales leaders, salespeople, marketers, customer service teams, and operation managers. Hubspot is a great marketing tool for businesses. When it comes into play for businesses that have field reps or manage field operations, Hubspot is not the ideal tool because it is utilized primarily on a desktop.
What Does Wingmate Do?
Wingmate is a B2B SaaS Company that offers a lead capture app, mobile CRM and inside sales support program. The CRM app works for both your phone and your computer, perfect for your field team as it helps them capture valuable intel on the go. It also enables two-way communication and tracking between sales staff and your field team.
What Makes Wingmate the Best Option?
Field staff can capture leads and report intel with Wingmate’s easy-to-use app. Once captured, information is sent instantly to the simple CRM. The platform easily improves communication making sure that everyone is on the same page and nothing goes unserviced. It allows your field staff to get information directly into your system by seamlessly integrating with over 5000 software via Zapier. It is customizable to your business needs, and it achieves all of this at a low cost.
Is Wingmate A Good Fit for My Business?
Wingmate offers its services to all business sizes, from Fortune 500s to small service companies, so it can work for your business as well, no matter the size. It is easy to use and integrates easily into any process, so you can get up and running right away. With Wingmate, you can measure and oversee results and reveal winning patterns and setbacks for your team to overcome.
Stephen Driscoll, Director of Facility Services/Uniform at Penn Enterprises Inc, had this to say about Wingmate, ”I’ve been in this industry for over 22 years, I’ve tried dozens of management/tracking systems, nothing else has the same ease and simplicity as this Wingmate App.”
If you want to work with a platform that provides millions of dollars in untapped revenue and time saved to millions of businesses across the world, then Wingmate is definitely a fit for you.
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