Your Frontline Voice

Your employees in the field are the face of your business and a valuable resource. They see everything – hear all your customers’ requests, noticing competitive intel and opportunities. However, in most companies, there is no effective way to capitalize on this highly valuable intel. Now there’s Wingmate – the #1 lead program on the market.

Maximize the revenue & customer service potential of your frontline.

Who can be Involved?

Wingmate bridges the gap between the field and the office through cutting edge technology.

  • Frontline Service Team (drivers, routes, technicians, couriers, door-to-door scouts, CSRs, etc.)
  • Sales / Operational Management
  • Sales Team to work frontline leads
  • Inside Sales Qualifier (optional with the Pipeline Manager)
  • Affiliates (optional); consider adding your network, friends and family

What is delivered?

Businesses are able to specify what they want their employees to capture. Examples include:

 

  • Sales Leads & Referrals
  • Additional services & products
  • Up-sell / Cross-sell Opportunities
  • Service Issues
  • Deficiencies
  • Customer complaints
  • Safety Issues
  • Competitive Intel

Capture leads on the go in seconds.

No paper, no problem. Make it simple for your employees on the go to capture and deliver active leads in seconds. Addresses are geo-tagged and voice notes allows employees to provide context by merely speaking into their devices. 

Picture / Video
Geo-Located
Voice Notes

Real-time tracking, updates and communication with your frontline.

Allow everyone to share the victory of new business. Users communicate in real-time from capture to close. Keep your lead-generators updated by allowing them to track the status of all their contributions right in the app – the beginning of a stronger team, starting with your frontline.

Reward and Engage your whole team from frontline to sales. 

Appreciate your employees effortlessly and seamlessly. Trackable rewards are displayed in the app as deals close. Set targets and bonus your top performers. With incentives, contests and your own custom reward structure delivered in real-time, you are able to engage your entire frontline and transform them into your greatest lead generators.

“Wingmate is fantastic. The minute I put in the lead, sales gets it instantly and acts on it. I think this is a great way to bring operations and sales together. In the 20 years I’ve been with Purolator this is the best program we’ve had.”

Mike S.

Courier, Purolator

Manage it all in our Simple CRM, or integrate seamlessly with your own.

Measure and track sales online. We make lead capture, tracking and management for your sales team easier than it’s ever been.

Already have a CRM you’re committed to? That’s ok! Wingmate seamlessly integrates, so leads from your frontline can go directly into your CRM.

Wingmate Customer Experiences

From Fortune 500s to independent businesses, Wingmate provides millions of dollars in untapped revenue and time saved to businesses worldwide. 

Benefits

Maximize the eyes and ears of your existing team

Do more with less. Drive more sales, improve customer service and team communication throughout your existing assets.

Increase route density and account penetration

While enhancing frontline culture and performance. 

Grow leads without spending a dime on a new salesperson

Better communication, more accountability and higher engagment, all tracked in real-time

Simple to use and integrates easily into any process

Discover Wingmate

“Front line workers tend to sit at the lower end of the organizational totem pole, meaning their views are often overlooked. But if you take a moment to think about it, some of the best sources of observatory research can come from those at first point of customer contact”-Harvard Business Review