Waste Management

Recycling
North America

Waste Management boosts driver engagement by over 70%.

Waste Management is a leading provider of environmental solutions, servicing more than 20 million customers across North America.

Waste Management’s Summary & Strategy

They launched a Wingmate program to boost teamwork between sales and operations. Drivers use Wingmate to send back valuable opportunities from the field. Sales can action and communicate directly with each driver to help close business faster. Drivers are also incentivized all through the app.

Alignment across departments is critical to remain efficient and increase the effectiveness of sales tactics. Our incentive strategy within the Wingmate Frontline Lead Program rewards frontline operators for sending invaluable intel from the field, resulting in new sales revenue for a fraction of the cost.

Waste Management’s Results

  • Enhanced communication network across the organization.
  • Faster lead generation times and sales follow-up.
  • Execution of sales pipeline and increased closed deal count.

115

Closed-Deals (1-Year)

52%

Conversion Rate

71%

Employee Engagement (1-year)

It was hands down the easiest program to get started with. It’s created a powerful linkage between our sales and operations staff. Consistent communication and feedback between the groups. We’re making each other stronger as a team on a daily basis.

Josh H.
5
.0
VP Sales
,
Waste Management

Trusted by 15,000+ customers

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The app is really easy for our staff to use and the pipeline management tool is very intuitive.

5th Dimension Logistix Inc is an experienced and capacity-rich powerhouse in the Final Mile and Local Cartage industry.

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Antonio P.

DSM

,

Sysco

I would recommend Wingmate due to the ease of use and the results we get from using it.

Using the Wingmate app, now you can cash in on your leads like never before.

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Jonathan Washburn

Sales Manager

,

C&B Linen

We started using Wingmate at the beginning of 2025 and it's been a real game changer for our team.

We really appreciate how Wingmate has worked with us to customize the platform to fit our needs as we've grown.

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