Field Reporting App

Give your Frontline Team a voice.

Quick & easy tool for your field staff on the move. Capitalize on what they see & hear every day with our Field Reporting App. 

field reporting app for all staff

 Imagine this…

One of your field staff notices a customer issue or sales lead on their route. 

Your sales rep is having lunch and realizes the restaurant could use your service.

You’re driving home and notice a new store opening up in your neighborhood.

Maximize the revenue potential & efficiency of your field staff.

Who are your field Staff?

What Intel can they report?

Drivers or CSRs
Routes-Service-Reps
Technicians
Couriers
Door-to-Door Scouts

Partners like customers & family

Sales Leads & Referrals
Up-sell / Cross-sell Opportunities
Customer Complaints
Safety Issues
Service Issues / Deficiencies

Report Intel on the go in seconds.

Ditch pen & paper. Make it simple for your field staff to capture active leads and service intel. It doesn’t get any easier or more streamlined.

Picture / Video
Geo-Located
Voice Notes

Real-time tracking, updates, and communication with your field staff.

Allow everyone to share the victory of new business. Users communicate in real-time from capture to close. Keep your lead-generators updated by allowing them to track the status of all their contributions right in the app.

field-service-management-software-Lead-capture-page-reporting-app-driver-using-app-team-performance-breakdown

Choose your business outcomes. Reward the employees that drive them.

Appreciate your employees effortlessly and seamlessly. Trackable bonuses are displayed in the app as deals close. Set targets, review leaderboards and reward your top performers.

“Wingmate is fantastic. The minute I put in the lead, sales gets it instantly and acts on it. I think this is a great way to bring operations and sales together. In the 20 years I’ve been with Purolator this is the best program we’ve had.”

Mike S.

Courier, Purolator

On-site reporting of any issue or deficiency.

It’s not all about new sales leads. Capture; employee referrals, safety issues, deficiencies, customer complaints, cross-sell opportunities all streamlined and housed in their own pipelines.

Track it all in our Simple CRM, or integrate seamlessly with yours. 

Forget hand written notes that fall through the cracks. Share & track relevant timely intel, ensuring your priorities are being met.

Already committed to a CRM?
That’s okay! Wingmate integrates with over 500 other CRMs so that leads from your field staff can go swiftly and directly into yours.

field-service-management-software-simple-crm-affordable-lead-tracking-new-business

Wingmate Customer Success

From Fortune 500s to independent businesses, Wingmate provides millions of dollars in untapped revenue and time saved to service businesses worldwide. See how our customers have grown their businesses using Wingmate’s Reporting App. 

Benefits

Maximize the eyes and ears of your existing team

Do more with less. Drive more sales, improve customer service and team communication throughout your existing assets.

Increase route density and account penetration

While enhancing culture and performance for your field staff.

Grow leads without spending a dime on a new salesperson

Make everyone in your organization an extension of your sales team without any extra work. You already pay for your field staff’s arms & legs, why not utilize their eyes & ears, as well?

Better communication, more accountability and higher engagment, all tracked in real-time

Get everyone on the same page & don’t let anything go un-serviced. Hold your service team accountable for their responsibilities, while ensuring leads will be followed up on by your salespeople at the office. All actions are tracked & updated in real-time.

Simple to use and integrates easily into any process

Get up & running the first day! Wingmate doesn’t require a team of consultants or a crash course to get started. 

Made to fit your processes.


From sales leads, service issues, safety concerns to customer feedback; make sure all activity from the field is reported in real-time. Many items can go missed or forgotten when moving from site to site. At the face of your business is a rich source of intel, that can drive revenue, engagement, all while retaining your customers.

lead capture app for commercial service drivers

Discover Wingmate

“Field staff tend to sit at the lower end of the organizational totem pole, meaning their views are often overlooked. But if you take a moment to think about it, some of the best sources of observatory research can come from those at first point of customer contact”-Harvard Business Review