Topper Linen uses Wingmate as a CRM to replace SalesForce
Topper Linen is an independently owned linen and uniform service in Canada and has been around since 1956. Topper is committed to being the preferred linen and uniform rental company of Southern Ontario.
Topper’s Summary & Strategy
Topper used Wingmate’s Simple CRM app to maximize efficiency on a sales level. Topper replaced SalesForce with Wingmate while simplifying their entire communication line between their frontline and sales managers. Wingmate’s Simple CRM enhanced their transparency and allowed managers to track lead generation and their sales pipeline progress.
Alignment across departments is critical to remain efficient and increase the effectiveness of sales tactics. Our incentive strategy within the Wingmate Frontline Lead Program rewards frontline operators for sending invaluable intel from the field, resulting in new sales revenue for a fraction of the cost.
Topper’s Results
- Communication improved drastically between teams
- Full involvement from Management and supervisors
“Tracking my teams progress in the field and through our pipeline has never been easier!”
Closed-Deals (1-Year)
%
Conversion Rate
%
Employee Engagement (First Month)
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