Wingmate’s policy is to respect your privacy regarding any information we may collect from you across our website, https://wingmateapp.com and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within SOC standards to prevent loss and theft and unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third parties, except when required by law. We rely on a few reputable systems [Cloudflare, (Salesforce), Customer.io and AWS (Amazon)] that allow us to provide a better service to our customers. These systems all have stringent privacy stipulations. All vendors we rely on have the same privacy standard, if not higher than we describe in our policy. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website is an acceptance of our privacy and personal information practices.
Users may request the deletion of their data at any time by contacting their account manager directly or by submitting a request through our contact page at https://wingmateapp.com/contact. Upon receiving a valid request, we will process and permanently delete the user's data in accordance with our internal procedures. In the absence of a deletion request, we retain user data for up to six (6) months following the completion of the user's last billing period, after which it is securely deleted from our systems.
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