Field Service Management
Give your Frontline Team a voice.
Quick & easy tool for your field staff on the move. Capitalize on what they see & hear every day with our Field Reporting App.
Report Intel on the go in seconds.
Ditch pen & paper. Make it simple for your field staff to capture active leads and service intel. It doesn’t get any easier or more streamlined.
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Real-time tracking, updates, and communication with your field staff.
Allow everyone to share the victory of new business. Users communicate in real-time from capture to close. Keep your lead-generators updated by allowing them to track the status of all their contributions right in the app.
Choose your business outcomes. Reward the employees that drive them.
Appreciate your employees effortlessly and seamlessly. Trackable bonuses are displayed in the app as deals close. Set targets, review leaderboards and reward your top performers.
“Wingmate is fantastic. The minute I put in the lead, sales gets it instantly and acts on it. I think this is a great way to bring operations and sales together. In the 20 years I’ve been with Purolator this is the best program we’ve had.”
On-site reporting of any issue or deficiency.
It’s not all about new sales leads. Capture; employee referrals, safety issues, deficiencies, customer complaints, cross-sell opportunities all streamlined and housed in their own pipelines.
Wingmate Customer Success
From Fortune 500s to independent businesses, Wingmate provides millions of dollars in untapped revenue and time saved to service businesses worldwide. See how our customers have grown their businesses using Wingmate’s Reporting App.
Maximize the eyes and ears of your existing team
Do more with less. Drive more sales, improve customer service and team communication throughout your existing assets.
Increase route density and account penetration
While enhancing culture and performance for your field staff.
Grow leads without spending a dime on a new salesperson
Make everyone in your organization an extension of your sales team without any extra work. You already pay for your field staff’s arms & legs, why not utilize their eyes & ears, as well?
Better communication, more accountability and higher engagment, all tracked in real-time
Get everyone on the same page & don’t let anything go un-serviced. Hold your service team accountable for their responsibilities, while ensuring leads will be followed up on by your salespeople at the office. All actions are tracked & updated in real-time.
Simple to use and integrates easily into any process
Get up & running the first day! Wingmate doesn’t require a team of consultants or a crash course to get started.
“Field staff tend to sit at the lower end of the organizational totem pole, meaning their views are often overlooked. But if you take a moment to think about it, some of the best sources of observatory research can come from those at first point of customer contact”-Harvard Business Review