Your Frontline Voice

Your people in the field are the face of your business and a valuable resource. They see everything – hear all your customer’s requests, notice trends, competitive intel and pass opportunities all the time. However, in most companies, there is no effective way for people to share this rich intel. Now there’s Wingmate. Give your frontline the most effective app to capture your leads on the go.

Maximize the revenue & customer service potential of your frontline.

Who can be Involved?

Wingmate bridges the gap between the field and the office through technology.

  • Frontline service team (drivers, routes, technicians, couriers, door-to-door scouts, CSRs, etc.)
  • Sales / Operational Management
  • Sales Team to work frontline leads
  • Inside Sales Qualifier (optional with the PM)
  • Affiliates (optional) (consider adding your network, friends and family) 

What is delivered?

As a business, you specify what you want your users capturing. Some examples include:

 

  • Sales Leads & Referrals
  • Additional services & products
  • Up-sell / Cross-sell Opportunities
  • Service Issues
  • Deficiencies
  • Customer complaints
  • Safety Issues
  • Competitive Intel

Capture frontline leads on the go in 10 seconds.

No paper, no problem. Make it simple for your staff on the go to capture and deliver warm leads in seconds. The address is geo-tagged & voice notes provide context by merely speaking into your device. Easier than sending a text – It does not get any better.

Picture / Video
Geo-Located
Voice Notes

Real-time tracking, updates and communication with your frontline.

Allow everyone to share the victory of new business. Users communicate in real-time from capture to close. Keep your lead-generators updated by allowing them to track the status of all their contributions right in the app – the beginning of a stronger team, starting with your frontline.

Reward and Engage your whole team from frontline to sales. 

Appreciate your users, seamlessly. Trackable rewards show up in the app, as deals close. Set targets and bonus your top performers. With incentives, contests and your own custom reward structure delivered in real-time you are able to engage your entire frontline and make them your greatest lead generators.

“Wingmate is fantastic. The minute I put in the lead, sales gets it instantly and acts on it. I think this is a great way to bring operations and sales together. In the 20 years I’ve been with Purolator this is the best program we’ve had.”

Mike S.

Courier, Purolator

Manage it all in our Simple CRM or integrate seamlessly with yours.

Measure and track sales online. We make lead capture, tracking and management for your sales team easier than it’s ever been.

Already have a CRM you’re committed to? That’s ok! Wingmate seamlessly integrates…so leads from your frontline can go right into your CRM.

Benefits

Maximize the eyes and ears of your existing team

Do more with less. Drive more sales, better customer service and team communication all through your existing assets.

Increase route density and account penetration

While enhancing frontline culture and performance. 

Grow leads without spending a dime on a new salesperson.

Better communication, more accountability and higher engagment, all tracked in real-time.

Simple to use and integrates easily into any process

Proven success with thousands of service driven organizations.

Wingmate delivers custom & easy-to-use solutions to meet the unique needs of your organization.

 

Discover Wingmate

“Front line workers tend to sit at the lower end of the organizational totem pole, meaning their views are often overlooked. But if you take a moment to think about it, some of the best sources of observatory research can come from those at first point of customer contact” – Harvard Business Review